Shipping policy
Shipping and Processing
DO YOU SHIP INTERNATIONALLY?
EU SHIPMENTS (DDU / DELIVERED DUTIES UNPAID)
VAT AND DUTIES ARE THE RESPONSIBILITY OF THE CUSTOMER AND WILL BE COLLECTED UPON DELIVERY.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
ORDERS ARE TYPICALLY PROCESSED WITHIN 1 TO 2 BUSINESS DAYS.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
AFTER PROCESSING, SHIPPING TIMES ARE BASED ON THE SHIPPING METHOD SELECTED AT CHECKOUT AND THE DESTINATION LOCATION.
HOW CAN I TRACK MY ORDER?
AFTER PLACING YOUR ORDER, YOU WILL RECEIVE A CONFIRMATION EMAIL OR TEXT. ONCE YOUR ORDER HAS SHIPPED, A SHIPPING CONFIRMATION WILL BE SENT INCLUDING A TRACKING NUMBER AND A LINK TO TRACK YOUR PACKAGE.
CLICK THE TRACKING LINK TO VIEW REAL-TIME UPDATES FROM THE SHIPPING CARRIER UPS.
YOU CAN ALSO USE SHOPIFY SHIPPING; YOU WILL BE DIRECTED TO A SHOPIFY-HOSTED TRACKING PAGE.
WHAT SHIPPING METHODS DO YOU USE?
ARACHNE LLC PARTNERS WITH UPS TO PROVIDE RELIABLE AND EFFICIENT DELIVERY OPTIONS IN THE US. PREFERRED GLOBAL PARTNERS FOR INTERNATIONAL.
SHIPPING RATES & DELIVERY ESTIMATES
SHIPPING CHARGES ARE CALCULATED AND DISPLAYED DURING CHECKOUT. ESTIMATED DELIVERY TIMES BASED ON THE SELECTED METHOD ARE:
STANDARD SHIPPING: 3–7 BUSINESS DAYS
EXPEDITED SHIPPING: 2–3 BUSINESS DAYS
OVERNIGHT SHIPPING: 1 BUSINESS DAY
PLEASE NOTE THAT DELIVERY ESTIMATES BEGIN AFTER YOUR ORDER HAS BEEN PROCESSED.